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It's not question of good taste...
but our solution how to keep our customers
satisfied
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For run-off claim reserves and warranty
matters, please get first in touch with the
dealer, where you have bought your MaxPoint
product. Mostly we do have arranged something
with him to make warranty handling much more
easier for you .
Insolvency makes an exception for this rule,
that means if the supplier/dealer of your
product has become bankrupt please get
directly in touch with our service department
- we will find a better solution for you. |
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If you have bought an
article directly from us, please ask for a RMA-Service
No before you are returning some goods. It
makes handling much more easier for both of
us.
Please fill out the Online RMA Form
completely, which you can find on the
following page or mailto:
info@nanopoint.com.tw
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The RMA project no is
somehow an identification, which makes
handling much more easier and additionally it
will be possible to see the status of your
returned item in-house. Please understand that
items, which will be sent back to us without
RMA identification no, will be returned to
sender. If you do have applied for an RMA no,
we automatically will get in touch with you to
inform you about the ways how to solve your
cause of complaint. |
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